House rules
Twelve rules that protect everyone.
We've kept Ima Wellness deliberately simple. These boundaries protect our therapists and let them do their best work — which is exactly what you're booking.
01 Women only — no exceptions
Therapists, coordinators and customers are all women. We do not take bookings from men for themselves. Men may purchase gift vouchers for women in their lives.
02 Only the menu — nothing else, ever
We deliver the treatments listed on our menu and only those. Any inappropriate request ends the session immediately and results in a permanent ban.
03 Be professional. Always.
Our therapists are skilled professionals doing skilled work in your home. Be respectful in language, conduct and space. Communicate clearly about pressure preferences and let her work in peace.
04 Last home appointment: 7 PM
Therapists travel to and from your home. The last slot starts at 7 PM — no exceptions — so they finish and travel back safely.
05 Floor mat by default
Sessions happen on a clean cotton mat on the floor — the traditional way, with better leverage for the therapist. A portable spa table is available on request for ₹500 per visit.
06 Pay after, on UPI
You pay on GPay/UPI with one QR scan after the session. No advance. The travel charge for your area is added to the same payment. Wellness Packs are the only exception — paid 100% upfront.
07 Please don't negotiate
Our prices are already 15–25% below most Mumbai home spa services and reflect fair pay for our therapists. If they don't feel right for you today, we completely understand.
08 Sealed-pack hygiene
Disposable sheets and hygiene items come sealed and are opened in front of you. The kit is refreshed for every single visit.
09 Tell us your exact area
Confirm your locality when booking so we can send the nearest therapist and give you an honest arrival time.
10 Help us keep it calm
A quiet room, pets settled, and about 2 metres of floor space is all we need. Setup takes 4 minutes.
11 Reschedule on WhatsApp, early
Plans change — just message us as early as you can and we'll move your slot without fuss.
12 Her details stay with you
We share your therapist's name, photo and rating before she arrives. Please treat them as confidential and don't share them onward.
"If you're a respectful customer who wants a good massage in your home — you'll love us. If you're looking for anything else, please book elsewhere. We owe our therapists that boundary."
Book a session
Your therapist could arrive tonight.
We answer WhatsApp messages within 15 minutes from 11 AM. Last home appointment slot starts at 7 PM. Same-day slots across South Mumbai, Bandra, Juhu, Worli and Lower Parel.