Everything you'd ask before booking.

Yes. Ima Wellness is a women-owned, women-only home spa in Mumbai. Our therapists are women, our coordinators are women, and we only take bookings from women. Men are welcome to buy gift vouchers for the women in their lives, but we do not take bookings from men for themselves.

Message us on WhatsApp at +91 90217 21098 with the service you'd like, your area, and your preferred time. A real person — Mami or one of our coordinators — replies within 15 minutes from 11 AM. There is no app to download and no advance payment.

We offer same-day home spa slots across South Mumbai, Bandra, Khar, Juhu, Versova, Worli, Prabhadevi and Lower Parel.

Ima Wellness sessions range from ₹599 for a 30-minute Indian Head Massage (Champi) to ₹2,400 for a 90-minute Potli Massage, plus a travel charge of ₹120–₹250 depending on your area. All prices include GST, and they are 15–25% lower than most home spa services in Mumbai. You pay on UPI/GPay only after the session.

By default your session takes place on a clean cotton mat on the floor — the traditional Indian and Northeast way, which also gives the therapist better leverage. We bring everything else: sealed-pack disposable sheets, oils, candles and bolsters. If you'd like a portable spa table, request it at booking for an additional ₹500 per visit.

We answer WhatsApp messages from 11 AM, and the last home appointment slot starts at 7 PM — no exceptions, so our therapists can finish the session and travel home safely.

You pay on GPay or any UPI app with one QR scan after the session is done. No advance payment; the only addition is the published travel charge for your area. Pre-paid Wellness Packs are the only exception — they are paid 100% upfront on UPI.

All our therapists are vetted, senior female therapists from India's Northeast — Mizoram, Manipur, Meghalaya, Nagaland and Assam — where massage, herbal compresses and post-childbirth body care have been passed mother-to-daughter for generations. Before your session we send you your therapist's name, photo and rating on WhatsApp.

Safety is the reason Ima Wellness exists as a women-only service. Every therapist is a vetted woman, you receive her name, photo and rating before she arrives, hygiene kit items are sealed-pack and disposable, and we deliver only the treatments on our published menu — nothing else, ever.

Yes. Our therapists travel to you by bike taxi and pay the fare themselves, so we add a fixed charge per visit: Zone 1 (Santacruz, Kalina, Khar, Bandra, Juhu) ₹120; Zone 2 (Mahim, Dadar, Prabhadevi, Andheri, Versova) ₹150; Zone 3 (Lower Parel, Worli, Parel) ₹200; Zone 4 (South Mumbai) ₹250. It applies once per visit, including pack sessions.

No. We cover Andheri and Versova in the north down to Colaba and Cuffe Parade in the south.

Buy 3, 4 or 5 sessions of one therapy and save 8, 11 or 14 percent. Packs are for one household, valid for 90 days, paid upfront on UPI, and the travel charge still applies per visit.

Pregnancy massage is not on our menu, so we don't offer it. Please ask your doctor about pregnancy-safe options.

Many families follow a 40-day rest period after delivery. After that, and once your doctor has cleared you (especially after a C-section), gentle therapies such as Swedish, Back & Shoulder or Foot Reflexology are good starting points. Read our guide for new mothers.

It can ease muscle tension, especially alongside movement breaks and a higher screen. It is not a treatment for injuries. See our guide for working women, and see a doctor for pain that shoots down the arm or comes with numbness.

Please don't book with a fever, infection, recent injury, a skin condition in the area, a blood-clotting condition, or after recent surgery without your doctor's clearance. Tell us about any health condition when booking.

Yes. Anyone can buy a gift voucher for a woman in their life, including husbands, brothers and sons. The session itself is only for women.